产品常见问题

How often should I backwash my filter? - Personal Water bottle

我们建议在流速开始下降时、长期存放之前以及准备重新使用过滤器时对过滤器进行反冲洗。 过滤器存放后进行反冲洗是重新润湿过滤器并在使用前恢复流速的好方法。

How fast should the water come out of my filter? - Personal Water Bottle

流量的变化取决于过滤器的清洁程度和您清洁过滤器的效果。海拔高度也会影响流速(海拔越高,流速越慢。此外,PointZEROTWO™ 过滤器的流量要比 Point ONE 慢得多。

How do I care for my filter during freezing weather? - Personal Water Bottle

如果过滤器从未被浸湿,则不会受到冻结温度的影响。

初次浸湿后
虽然没有明确的方法来判断过滤器是否因冻结而损坏,但如果您怀疑过滤器已被冻结,Sawyer 建议您更换过滤器。

在旅行过程中
如果您处于低温环境中,我们建议您将过滤器放在口袋里或贴身存放,这样您的体温可以防止过滤器冻结。冻结的过滤器不予保修。

Does the Sawyer filter remove taste, chemicals and heavy metals from water? - Personal Water Bottle

The Sawyer filter removes taste that comes from bacteria, dirt, and green matter.

Chemicals
The Sawyer filter does NOT remove iron, sulfur, other chemicals, or simple compounds. Taste can be masked by using flavor additives like Gatorade or crystal light (filter needs to be cleaned immediately after using them).

Heavy Metals
The standard Sawyer filters are not made with charcoal. While other portable filters have charcoal, they lack in amount of media and adequate dwell time. Therefore, they only remove small amounts of heavy metals, pesticides, etc.

Do you have more information about Sawyer’s Label Claims and Warranties? - Personal Water Bottle

我们在 "资源 "页面上提供了采用 EPA 协议进行的独立实验室测试,以及有关我们的过滤器及其保修的信息。

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瓶装水过滤系统